FAQs

1. What is LETH Global?

  • LETH Global is a digital product marketplace that offers a diverse range of high-quality digital courses. Our platform focuses on empowering individuals with knowledge and skills in various business-related domains, including marketing, business management, and digital marketing.

2. How do I sign up for an account on LETH Global?

  • To create an account, click on the “Sign Up” button on the homepage. Follow the prompts to enter your details and set up your account. Make sure to check your email for a verification link to activate your account.

3. How can I purchase a course on LETH Global?

  • Browse through our courses and click on the one you’re interested in. On the course page, you’ll find an option to purchase. Follow the steps to complete the transaction securely through our payment gateway.

4. Can I access my purchased courses on multiple devices?

  • Yes, you can access your purchased courses on multiple devices. Ensure you are logged in with the same account on each device, and your course progress will sync automatically.

5. What payment methods do you accept?

  • We accept a variety of payment methods, including credit/debit cards and other secure online payment options. During the checkout process, you’ll be able to choose your preferred payment method.

6. Is there a refund policy for purchased courses?

  • Our refund policy is outlined in detail in the “Payment and Refunds” section of our Terms and Conditions. In general, refunds for digital products like courses may be limited, but exceptions can be made in certain circumstances.

7. How can I contact customer support?

  • For any questions, issues, or assistance, you can reach out to our customer support team via email at support@lethglobal.com. We aim to respond to inquiries promptly during our working hours.

8. Are the instructors on LETH Global qualified?

  • Yes, our instructors are carefully selected based on their expertise and real-world experience in their respective fields. We aim to provide you with courses led by industry professionals who bring valuable insights to your learning experience.

9. Can I download course materials for offline use?

  • Currently, we do not offer the option to download course materials for offline use. However, you can access your courses online at any time, and we recommend a stable internet connection for the best experience.

10. How often are courses updated?

  • We strive to keep our courses up-to-date with the latest industry trends and insights. Course updates vary, but we aim to provide timely revisions to ensure you receive relevant and valuable content.

11. Can I preview a course before making a purchase?

  • Yes, many of our courses offer a preview section that provides a glimpse into the content and teaching style. Check the course page for available previews.

12. Are certificates provided upon course completion?

  • Yes, certificates of completion are available for some courses. Check the course details to see if a certificate is offered upon successfully finishing the course.

13. How do I reset my password if I forget it?

  • If you forget your password, click on the “Forgot Password” link on the login page. Follow the instructions sent to your email to reset your password.

14. Are there any prerequisites for enrolling in specific courses?

  • Prerequisites, if any, are mentioned on the course details page. Make sure to review the prerequisites before enrolling in a course.

15. Can I share my account with others or transfer a course to another user?

  • No, sharing accounts or transferring courses to another user is not allowed. Each account and course enrollment is intended for individual use.

16. How do I provide feedback on a course or report an issue?

  • You can provide feedback on a course or report any issues by contacting our customer support team at support@lethglobal.com.

17. Are there any free courses available on LETH Global?

  • Yes, we offer free courses as well. Navigate to the “Free Courses” section to explore the available free resources.

18. Can I collaborate with LETH Global as an instructor?

  • We welcome qualified instructors to collaborate with us. If you are interested, please contact us at empower@lethglobal.com for more information.

19. How can I stay updated on new course releases and promotions?

  • Subscribe to our newsletter to receive updates on new course releases, promotions, and other announcements. You can find the newsletter subscription option in your account settings.

20. Are courses accessible to users with disabilities?

  • We strive to make our platform accessible. If you encounter accessibility issues, please let us know at empower@lethglobal.com so that we can address them.

21. Can I share my achievements on social media?

  • Yes, you can share your course completions and achievements on social media directly from your user profile. Look for the social sharing options in your account settings.

22. What happens if a course I purchased is updated?

  • If a course you’ve purchased is updated, you’ll have access to the new content at no additional cost. Your progress will be retained, and you can explore the updated material.

23. How can I track my progress within a course?

  • Track your progress within a course using the progress bar located on the course page. You can also find detailed progress reports in your user dashboard.

24. Do you offer group discounts for corporate or educational institutions?

  • Yes, we offer group discounts for corporate and educational institutions. Contact us at empower@lethglobal.com for more information.

25. Can I use LETH Global for professional development or corporate training?

  • Absolutely! Many of our courses are designed for professional development and corporate training. Explore our business-focused courses to enhance your team’s skills.

26. Are there community forums for learners to interact and discuss courses?

  • Yes, we have community forums where learners can interact, discuss courses, and share insights. Join the community through your user dashboard.

27. How are quizzes and assessments conducted within courses?

  • Quizzes and assessments are typically conducted within the course platform. Check the course details for specific information on evaluation methods.

28. Can I request a specific topic or course to be added to LETH Global?

29. Are there age restrictions for accessing courses on LETH Global?

  • While there are no strict age restrictions, some courses may have content suitable for specific age groups. Please review course details for any age-related recommendations.

30. How secure is my personal information on LETH Global?

  • We prioritize the security and privacy of your information. Review our Privacy Policy to understand how we handle and protect your personal data
  • If You have more Questions to know you can contact our Customer service from : Contact us